At JOM88, your privacy is more than just a word in a legal document. It is a genuine commitment we uphold every day. Find out exactly how we collect, use, protect, and respect your personal data as a Malaysian player.
256-bit SSL protects all your information from end to end.
Personal information is not shared without your consent.
All financial data in MYR is protected in accordance with industry standards.
JOM88 has never sold and will never sell your data to anyone.
You have the right to access and correct your personal data.
Contact us anytime for privacy enquiries in Bahasa Malaysia.
This Privacy Policy ("Policy") describes how JOM88 ("we", "Platform", or "JOM88") collects, uses, stores, protects, and discloses your personal information when you use the JOM88 platform at jom88.biz.
As an online gaming platform serving Malaysian players, JOM88 understands that player trust is the foundation of our business. We do not merely comply with applicable data protection laws — we go beyond minimum compliance because we believe your privacy is a fundamental right that must be respected.
This policy applies to all jom88 platform users, including unregistered visitors, registered members, and anyone who interacts with jom88 services through any channel — including the website, email, live chat, or mobile app.
By using the JOM88 platform, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree with any provision of this policy, please discontinue your use of the JOM88 platform.
JOM88 collects various types of personal information depending on how you interact with our platform. The following are the categories of data we collect:
| Data Categories | Sample Information | Mandatory? |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | Yes |
| Contact Information | Malaysian phone number, email address | Yes |
| Financial Data | E-wallet account numbers, MYR deposit & withdrawal records | Yes |
| Gaming Activity Data | Betting history, games played, wins & losses | Yes |
| Technical Data | IP address, device type, browser, operating system | Automatic |
| Cookie Data | Website preferences, login sessions, analytics data | Options |
| Communications | Support chat logs, emails sent to JOM88 | Situation |
JOM88 only collects data that is strictly necessary for platform operations and legal compliance. We do not collect irrelevant sensitive data such as health information or religious beliefs.
JOM88 collects personal information through several different channels:
All data collection is conducted transparently and solely for legitimate purposes. JOM88 does not use deceptive or covert data collection methods.
Jom88 uses the personal data collected for the following purposes, all of which are legitimate and necessary for the effective operation of the platform:
Creating, verifying, and managing your jom88 account, including the KYC process and age verification.
Processing MYR deposits and withdrawals via Touch 'n Go, DuitNow, GrabPay, and other methods.
Granting access to 600+ casino games, Sports Betting, slots, and all jom88 services.
Detecting and preventing fraudulent activity, money laundering, and misuse of the jom88 platform.
Providing 24/7 technical support and customer service in Bahasa Melayu.
Complying with applicable Malaysian legal requirements, including anti-money laundering obligations.
With your consent, jom88 may send you notifications about relevant promotions, bonuses, and exclusive offers via email or SMS. You may unsubscribe at any time through your account settings or by contacting jom88 support.
JOM88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data disclosure occurs only in the following limited circumstances:
| Recipients | Purpose | Protection |
|---|---|---|
| Malaysian Payment Providers Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, FPX |
Processing MYR deposits and withdrawals | Confidentiality Agreement |
| Game Providers Evolution Gaming, Pragmatic Play, and more. |
Identity verification for live games | Confidentiality Agreement |
| Malaysian Authorities PDRM, BNM, courts |
Legal compliance and court orders | In Accordance with the Law |
| Technical Infrastructure Providers | Web hosting and cybersecurity services | Confidentiality Agreement |
JOM88 does not share your data with third-party advertisers, marketing firms, data brokers, or any entity not named in this policy without your explicit consent.
JOM88 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure:
While JOM88 takes comprehensive security measures, no security system is one hundred percent foolproof. We encourage you to take your own precautions as well, such as using a strong password and not sharing your login credentials.
As JOM88 handles financial transactions involving Malaysian Ringgit (MYR), we apply additional security measures to protect your financial data. All deposit and withdrawal transactions made through approved Malaysian payment methods are handled to the highest security standards.
The JOM88 platform supports the following local Malaysian payment methods, each with its own security layer:
JOM88 will never ask for your e-wallet password, banking PIN, or credit card details via live chat, email, or SMS. If you receive such a request claiming to be from JOM88, please disregard it and report it to our support team immediately.
As a JOM88 player and data subject, you have the following rights regarding your personal data. You may submit requests relating to these rights through JOM88 customer support:
You have the right to request a copy of all personal data JOM88 holds about you. Such requests will be processed within 14 business days.
If your personal data is inaccurate or outdated, you have the right to request that JOM88 correct or update that information.
In certain circumstances, you may request the deletion of your personal data, subject to jom88's legal obligations to retain certain records.
You have the right to object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
You may request your personal data in a machine-readable format for transfer to another platform or service.
Under certain circumstances, you may request that JOM88 limit how we process your personal data while a dispute is being resolved.
To submit any of the data rights requests above, please contact the JOM88 privacy team by email at support@jom88.biz with the subject "Privacy Rights Request". We will acknowledge receipt of your request within 3 business days and resolve it within a reasonable timeframe.
The jom88 platform uses cookies and similar tracking technologies to enhance your experience. The following are the types of cookies we use:
You can manage your cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the JOM88 platform. For more details, please refer to your browser's documentation.
Jom88 retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable Malaysian law:
When data is no longer needed and there is no legal obligation to retain it, jom88 will securely delete or destroy it using industry-approved methods.
The JOM88 platform is an adult service intended to individuals aged 21 and above only. JOM88 does not knowingly collect any personal information from minors.
If JOM88 becomes aware or suspects that a person under the age of 21 has registered for or is using our platform, we will immediately close the account and delete all associated personal data. Parents and guardians who discover that their child has accessed the JOM88 platform are urged to contact us immediately.
JOM88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform operations. When amendments are made:
We encourage you to review this page regularly to stay informed about how JOM88 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how jom88 handles your personal data, please reach out to us through the following channels:
Available 24/7 in Bahasa Malaysia via the jom88 platform
support@jom88.biz
Response within 24–48 hours
Submit a request via the "Support" section within your JOM88 account
For formal privacy rights requests (data access, erasure, correction), please use the email subject "Privacy Rights Request – [Your Username]" so that your request can be processed more quickly and efficiently by the JOM88 privacy team.
Now you know how JOM88 protects your personal data. With 256-bit SSL encryption, a strict no data-selling policy, and 24/7 support in Bahasa Melayu, JOM88 is built with your security and peace of mind in mind. Register now and enjoy 600+ of Malaysia's best casino games.
Over 500,000 Malaysian players trust JOM88 with their data and money. Now it's your turn.
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